A note from the CEO on your guide to a successful implementation.
Hello!
We know the prospect of implementing a chatbot can be daunting, so we want to reassure you that it will be a painless process and one that we’ve led our partners through hundreds of times. You’re in good hands!
While the bulk of the implementation process will be handled by the Ivy team, there are some decisions you’ll need to make and some planning that will need to be done to ensure a seamless deployment of your Ivy chatbot. In this document, we are sharing an overview of your responsibilities and our recommended best practices for how to navigate implementation while setting your team up for success post-launch.
Our goal is to ensure you have a smooth, efficient implementation and that you are able to go live with your custom chatbot as quickly as possible. As always, we are available to answer any questions you may have and look forward to working with you to achieve your goals!
Best regards,
Mark McNasby, CEO
P.S., here's an overview of the Implementation Timeline before getting started: