Ivy team members are here to support you throughout the entire process, from onboarding to ongoing support.
Your satisfaction is a priority for Ivy.ai, so please contact us with any questions, concerns, or feedback you may have. We will do our best to implement solutions for you in a timely and efficient manner.
Your dedicated support team includes:
Account Executive: Demonstrates Ivy’s solution to your key stakeholders and works with you to determine the appropriate project scope to achieve your objectives.
Project Manager: Guides your team through implementation, ensuring that your chatbot is designed to meet specific department goals.
Partner Success Manager: Post-launch, evaluates the performance of your bot, schedules training sessions, and makes adjustments and recommendations for continuous improvement.
Additionally, you can contact our technical support team via the Ivy Help Center (located at the top right corner of the Ivy Admin Portal) or by emailing support@ivy.ai.
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