If you are planning to use the SMS features of Ivy, here are some key things to be sure you know.
Create a Contact
Message Center » SMS » Contacts
Refer to the Guide for Getting Started with Contacts for more information on how to create a contact.
Create a Test Group list by Importing Contacts
Refer to the Guide for Getting Started with Contacts for step-by-step instructions on how to import contacts.
Make sure at least one imported contact has a data field added
Refer to the Guide for Getting Started with Contacts for more information on how to create a contact.
Create a Campaign
Refer to the SMS Quickstart Guide to SMS Texting for step-by-step instructions on how to create a Guided Flow
- Make sure one of the messages in the flow sends the data field
- Make sure one of the messages in the flow captures the user response in the data field
Set up the campaign to send to your Test Group
- Schedule the campaign to run later
- Confirm the campaign sent to the test group at the scheduled time