Things to think about before you launch your bot.
The most successful implementations are those overseen by Bot Administrators that take the time to fully understand the IvyQuantum (IQ) Admin Portal. Bot Administrators should familiarize themselves with all of the resources available. The ultimate goal is to make sure your team is well-equipped to utilize all available features within the IQ platform.
Use the two "Skills Checks" articles to assess where you and your team may need to spend some additional time before launching your chatbot.
Each week following your first training, you and your Project Manager will meet to ensure you can answer “Yes” to each one of the skills listed in those articles. If there are any areas that you are struggling with, your Project Manager will be ready to answer any questions you have!