Overview and Topics to help guide testing your chatbot.
This guide will provide you with the IvyQuantum skills checklist, details to keep in mind about your bot’s responses, best practices, and your testing timeline. In general, the testing process is designed to ensure that you feel comfortable and confident navigating your IvyQuantum Admin Portal, altering your bot’s settings, and ensuring you are satisfied with the user experience. The articles below will guide you with various tasks for strengthening your bot, adjusting settings, and using other channels such as Live Chat, QuantumMail, and QuantumSMS (if applicable).
- Testing: Admin Settings
- Testing: Bot Performance
- Testing: Live Chat
- Testing: SMS
- Submitting Bot Questions
- The Different Types of Chat Responses
- Bot Limitations
- Additional Best Practices